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KISHERIA

Sera ya Faragha

Tarehe ya Kuanza Kutumika: Januari 1, 2026

Sera hii ya Faragha inaelezea jinsi Dream Engine ("sisi", "kwetu", au "yetu") inakusanya, inatumia, na inalinda taarifa unapotumia jukwaa letu. Tumeshikilia kujitolea kulinda faragha ya watumiaji wote, huku tukizingatia haswa watumiaji wenye umri wa chini ya miaka 13.

1. Taarifa Tunazokusanya

Tunakusanya taarifa muhimu ili kutoa huduma zetu za kielimu:

Account & Profile Information

  • Full name (first and last)
  • Email address
  • Parent or guardian email address (for users under 13)
  • Display name / nickname
  • Date of birth
  • Grade level
  • School name
  • Bio, pronouns, and interests
  • Avatar configuration and profile image

Learning & Progress Data

  • Course enrollment and lesson completion status
  • Quiz and assessment scores
  • Experience points (XP) and rank
  • Badges, certificates, and achievements earned
  • Login streak and activity timestamps

User-Created Content

  • AI-generated images, music, and videos
  • Text prompts submitted to AI tools
  • Posts, comments, and messages
  • Notes and project files

Technical & Usage Data

  • IP address
  • Device type and operating system
  • Browser type and version
  • Session timestamps and duration
  • Pages visited and features used
  • Language and timezone preferences

2. Jinsi Tunavyotumia Taarifa

  • Kutoa na kubinafsisha uzoefu wa kielimu
  • Kufuatilia maendeleo ya kujifunza na kutunuku mafanikio
  • Wasiliana na wazazi/walezi kuhusu shughuli za mtoto wao
  • Boresha jukwaa letu na kuendeleza vipengele vipya
  • Hakikisha usalama na kuzuia matumizi mabaya

3. Faragha ya Watoto (COPPA)

Dream Engine is designed for children and teens ages 8–16. Our privacy program is designed to support the Children's Online Privacy Protection Act (COPPA), and we are working toward independently validated compliance through measures intended to protect children's data:

  • Verifiable Parental Consent: For users under the age of 13, we require verifiable parental consent before collecting any personal data. No account for a child under 13 is activated until consent is obtained.
  • No Sale or Sharing of Minors' Data: Dream Engine Kids LLC does not sell, rent, trade, or otherwise share personal data collected from minors (users under 18) with any third parties for marketing, advertising, or commercial purposes.
  • No Behavioral Advertising: We do not serve behavioral or targeted advertising to any user, including children.
  • Measurement on Public Pages: On our public pages for parents and schools we use Google Analytics to see how the site is used, and Google Ads conversion measurement to see which of our ads bring visits, sign-ups and purchases. Both run with ad personalization and Google signals turned off, and no remarketing lists are built. They load only for signed-out visitors and school staff, and once when a payment is confirmed, to count the purchase. They never load for students, in child mode, inside the signed-in app, or on the pages students use to join (Join, Gateway, Chess, Junior Guide). The identifiers they use serve only this measurement, which supports our internal operations; they are not used to contact anyone, build profiles or target ads. Declining in the cookie banner, the opt-outs in Settings and Global Privacy Control turn them off.
  • Data Minimization: We collect only the minimum personal information necessary to provide the educational service.
  • Parental Access & Control: Parents and guardians can review, modify, or delete their child's personal information at any time through the Parent Dashboard or by contacting us at parents@dreamengine.ai.
  • Right to Revoke Consent: Parents may revoke consent at any time, which will result in the deactivation and deletion of the child's account.

For full details, see our COPPA Compliance page and Parental Consent Form.

4. Kushiriki Takwimu

Hatuuzi habari binafsi. Tunaweza kushiriki data na:

  • Watoa huduma wanaosaidia kuendesha jukwaa letu (chini ya makubaliano madhubuti ya ulinzi wa data)
  • Mamlaka ya sheria inapohitajika kisheria
  • Katika mfumo wa pamoja na usiotambulika kwa madhumuni ya utafiti

5. Haki Zako

Una haki ya:

  • Kupata data zako za kibinafsi
  • Sahihisha taarifa zisizo sahihi
  • Futa akaunti yako na data zinazohusiana
  • Safirisha data zako katika muundo wa kubebeka
  • Jiondoe katika usindikaji wa baadhi ya data

To exercise your right to data export, deletion, or privacy controls, visit Settings → Compliance in your dashboard. Account deletion is immediate and permanent.

6. Wasiliana Nasi

Tunatumia mbinu zifuatazo za kiufundi na kiutendaji ili kulinda taarifa binafsi:

  • Usimbaji fiche wakati wa usafirishaji: Data zote zinazotumwa kati ya kifaa chako na seva zetu husimbwa kwa kutumia TLS 1.2 au zaidi (HTTPS). Miunganisho isiyosimbwa hairuhusiwi.
  • Usimbaji fiche wakati wa uhifadhi: Data zote zilizohifadhiwa — ikiwemo rekodi za kanzidata, faili zilizopakiwa, na nakala za akiba — zimesimbwa kwa mfumo wa AES-256 zikiwa kwenye hifadhi.
  • Usalama wa kanzidata: Sera za usalama wa kiwango cha safu (RLS) zinahakikisha kuwa watumiaji wanafikia data zao pekee. Ufikiaji wa usimamizi unahitaji uthibitishaji wa ziada.
  • Uthibitishaji: Uthibitishaji salama wa tokeni wenye muda wa kikao unaokwisha wenyewe. Nywila hazihifadhiwi kamwe kama maandishi ya kawaida.
  • Udhibiti wa ufikiaji: Udhibiti wa ufikiaji kulingana na majukumu (RBAC) unatekelezwa kwenye jukwaa zima. Kanuni ya kutoa ruhusa za lazima pekee inatumika kwa vipengele vyote vya mfumo na wafanyakazi.
  • Hifadhi ya faili: Faili zote zinazopakiwa huhifadhiwa kwenye mfumo salama wa Cloud kwa kutumia usimbaji wa AES-256, huku ufikiaji ukidhibitiwa kupitia URL maalum zenye ukomo wa muda.
  • Taarifa za malipo: Maelezo ya kadi za mkopo na malipo yanashughulikiwa kikamilifu na Stripe, mtoa huduma wa malipo mwenye cheti cha PCI DSS Level 1. Dream Engine haihifadhi, haichakati, wala haina uwezo wa kuona namba kamili za kadi.

HATA HIVYO, HAKUNA NJIA YOYOTE YA UTUMIMAJI TAARIFA KWENYE MTANDAO AU UHIFADHI WA KIELEKTRONIKI AMBAYO NI SALAMA KWA ASILIMIA 100. IJAPOKUWA TUNAJITAHIDI KUTUMIA MBINU ZINAZOKUBALIKA KIBIASHARA ILI KULINDA TAARIFA BINAFSI, HATUWEZI KUHAKIKISHA USALAMA WAKE KAMILI. UNAKIRI NA KUKUBALI KUWA UTUMIMAJI WOWOTE WA TAARIFA BINAFSI UNAFANYIKA KWA HATARI YAKO MWENYEWE, NA HATUTAHUSIKA NA UFIKIAJI WOWOTE USIIDHINISHWA, UDUKUZI, UPOTEVU WA DATA, AU UKIUKWAJI WOWOTE WA USALAMA.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

  • Active accounts: Data is retained for the duration of your active account or, for school/organization accounts, the duration of the service contract.
  • Contract termination: Upon termination of a school or organization contract, all associated student data will be permanently deleted or de-identified within ninety (90) days.
  • Inactive accounts: Accounts with no login activity for twelve (12) consecutive months may be flagged for deletion. We will notify the account holder (or parent/guardian) via email at least thirty (30) days before deletion.
  • On-demand deletion: Users, parents, and school administrators may request immediate deletion of their data at any time through the Settings → Compliance section of their dashboard.
  • Backups: Backup copies of deleted data are purged within thirty (30) days of primary deletion.
  • Legal exceptions: Data may be retained beyond these periods only where required by applicable law or regulation.

8. Third-Party Services

Our platform integrates with the following third-party service providers. The table below itemizes each provider, the specific data elements shared, and the purpose of the integration:

CategoryProviderData SharedPurpose
Cloud Hosting & DatabaseSupabaseAll stored user data, uploaded filesDatabase, file storage, authentication
AI — Image GenerationDream Engine APIText prompts, generated imagesAI image creation
AI — Music GenerationDream Engine APIText prompts, generated audioAI music creation
AI — Video GenerationDream Engine APIText prompts, generated videoAI video creation
AI — Text & LanguageGoogle GeminiText prompts, user content for translationLLM processing, translation
AI — Text-to-SpeechGoogle GeminiText contentVoice narration for lessons and onboarding
Payment ProcessingStripeName, email, payment methodSubscription billing
Email DeliverySendGridName, email addressTransactional and onboarding emails
Customer SupportOverwatch (overwatchpro.app, our support platform)Parents and teachers: name, email and account ID (signed, on each page where the chat loads), plus chat messages and attachments. Signed-out visitors: what they type in the chat. Everyone who loads it: a random visitor id, and the page address and browser type in error reports. Never students or child modeSupport chat; some replies are drafted by AI
AnalyticsGoogle AnalyticsPublic pages for parents and schools only (signed-out visitors and school staff; never students or child mode): a cookie id, pages visited, device and browser detailsSite analytics, with Google signals and ad personalization off
Advertising MeasurementGoogle AdsPublic pages for parents and schools only (signed-out visitors and school staff, and the confirmed purchase; never students or child mode): a cookie id, the ad click id, and sign-up or purchase eventsMeasuring which of our ads bring sign-ups and purchases; no ad personalization or remarketing

Dream Engine requires all third-party sub-processors to be contractually bound to privacy and security standards equal to or exceeding those outlined in this Privacy Policy. These contractual obligations include, but are not limited to:

  • Data minimization — processing only the minimum data necessary for the stated purpose
  • Breach notification — notifying Dream Engine within seventy-two (72) hours of any confirmed data breach
  • Data deletion — permanently deleting or returning all user data upon termination of the service agreement
  • Confidentiality — maintaining strict confidentiality of all personal information processed on Dream Engine's behalf
  • Compliance — adhering to all applicable data protection laws and regulations, including COPPA and FERPA where applicable

We encourage you to review the privacy policies of these third-party services. Dream Engine regularly reviews its sub-processors to ensure ongoing compliance with these standards.

8. Wasiliana Nasi

You (or your school or organization, as applicable) retain full ownership of all personal data and content you provide to or create on the Dream Engine platform. Dream Engine does not claim ownership of your data.

By using the platform, you grant Dream Engine a limited, non-exclusive, revocable license to process, store, and transmit your data solely for the purpose of providing and improving the service. This license terminates when you delete your data or your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make material changes to this Privacy Policy, we will notify you via email to the address associated with your account and/or through a prominent in-app notification at least thirty (30) days before the changes take effect. Your continued use of the platform after the effective date of the revised policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

For privacy inquiries or to exercise your rights, contact us at: privacy@dreamengine.ai

Last updated: October 2026