Privacy Policy

1. Information We Collect

We collect the following specific categories of information to provide our educational services:

Account & Profile Information

• Full name (first and last)
• Email address
• Parent or guardian email address (for users under 13)
• Display name / nickname
• Date of birth
• Grade level
• School name
• Bio, pronouns, and interests
• Avatar configuration and profile image

Learning & Progress Data

• Course enrollment and lesson completion status
• Quiz and assessment scores
• Experience points (XP) and rank
• Badges, certificates, and achievements earned
• Login streak and activity timestamps

User-Created Content

• AI-generated images, music, and videos
• Text prompts submitted to AI tools
• Posts, comments, and messages
• Notes and project files

Technical & Usage Data

• IP address
• Device type and operating system
• Browser type and version
• Session timestamps and duration
• Pages visited and features used
• Language and timezone preferences

2. How We Use Information

• Provide and personalize the educational experience
• Track learning progress and award achievements
• Communicate with parents/guardians about their child's activity
• Improve our platform and develop new features
• Ensure safety and prevent misuse

3. Children's Privacy (COPPA)

Dream Engine is designed for children and teens ages 8–16. Our privacy program is designed to support the Children's Online Privacy Protection Act (COPPA), and we are working toward independently validated compliance through measures intended to protect children's data:

• Verifiable Parental Consent: For users under the age of 13, we require verifiable parental consent before collecting any personal data. No account for a child under 13 is activated until consent is obtained.
• No Sale or Sharing of Minors' Data: Dream Engine Kids LLC does not sell, rent, trade, or otherwise share personal data collected from minors (users under 18) with any third parties for marketing, advertising, or commercial purposes.
• No Behavioral Advertising: We do not serve behavioral or targeted advertising to any user, including children.
• Data Minimization: We collect only the minimum personal information necessary to provide the educational service.
• Parental Access & Control: Parents and guardians can review, modify, or delete their child's personal information at any time through the Parent Dashboard or by contacting us at parents@dreamengine.ai.
• Right to Revoke Consent: Parents may revoke consent at any time, which will result in the deactivation and deletion of the child's account.

For full details, see our COPPA Compliance page and Parental Consent Form.

4. Data Sharing

We do not sell personal information. We may share data with:

• Service providers who help operate our platform (under strict data protection agreements)
• Law enforcement when legally required
• In aggregated, anonymized form for research purposes

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of certain data processing

To exercise your right to data export, deletion, or privacy controls, visit Settings → Compliance in your dashboard. Account deletion is immediate and permanent.

6. Data Security

We implement the following technical and organizational measures to protect personal information:

• Encryption in transit: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher (HTTPS). No unencrypted connections are accepted.
• Encryption at rest: All stored data — including database records, uploaded files, and backups — is encrypted at rest using AES-256 encryption.
• Database security: Row-level security (RLS) policies ensure users can only access their own data. Administrative access requires additional authentication.
• Authentication: Secure token-based authentication with automatic session expiry. Passwords are never stored in plaintext.
• Access controls: Role-based access control (RBAC) is enforced throughout the platform. The principle of least privilege is applied to all system components and personnel.
• File storage: All uploaded files are stored in secure cloud storage with AES-256 encryption at rest and access controlled via signed URLs with automatic expiry.
• Payment data: Credit card and payment information is handled exclusively by Stripe, a PCI DSS Level 1 certified payment processor. Dream Engine never stores, processes, or has access to full payment card numbers.

HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE. WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY. YOU ACKNOWLEDGE AND ACCEPT THAT ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK, AND WE SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS, HACKING, DATA LOSS, OR OTHER BREACH OF SECURITY.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

• Active accounts: Data is retained for the duration of your active account or, for school/organization accounts, the duration of the service contract.
• Contract termination: Upon termination of a school or organization contract, all associated student data will be permanently deleted or de-identified within ninety (90) days.
• Inactive accounts: Accounts with no login activity for twelve (12) consecutive months may be flagged for deletion. We will notify the account holder (or parent/guardian) via email at least thirty (30) days before deletion.
• On-demand deletion: Users, parents, and school administrators may request immediate deletion of their data at any time through the Settings → Compliance section of their dashboard.
• Backups: Backup copies of deleted data are purged within thirty (30) days of primary deletion.
• Legal exceptions: Data may be retained beyond these periods only where required by applicable law or regulation.

8. Third-Party Services

Our platform integrates with the following third-party service providers. The table below itemizes each provider, the specific data elements shared, and the purpose of the integration:

Dream Engine requires all third-party sub-processors to be contractually bound to privacy and security standards equal to or exceeding those outlined in this Privacy Policy. These contractual obligations include, but are not limited to:

• Data minimization — processing only the minimum data necessary for the stated purpose
• Breach notification — notifying Dream Engine within seventy-two (72) hours of any confirmed data breach
• Data deletion — permanently deleting or returning all user data upon termination of the service agreement
• Confidentiality — maintaining strict confidentiality of all personal information processed on Dream Engine's behalf
• Compliance — adhering to all applicable data protection laws and regulations, including COPPA and FERPA where applicable

We encourage you to review the privacy policies of these third-party services. Dream Engine regularly reviews its sub-processors to ensure ongoing compliance with these standards.

9. Data Ownership

You (or your school or organization, as applicable) retain full ownership of all personal data and content you provide to or create on the Dream Engine platform. Dream Engine does not claim ownership of your data.

By using the platform, you grant Dream Engine a limited, non-exclusive, revocable license to process, store, and transmit your data solely for the purpose of providing and improving the service. This license terminates when you delete your data or your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make material changes to this Privacy Policy, we will notify you via email to the address associated with your account and/or through a prominent in-app notification at least thirty (30) days before the changes take effect. Your continued use of the platform after the effective date of the revised policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

For privacy inquiries or to exercise your rights, contact us at: privacy@dreamengine.ai