Política de Privacidade

1. Informações que Coletamos

Coletamos as informações necessárias para fornecer nossos serviços educacionais:

Account & Profile Information

• Full name (first and last)
• Email address
• Parent or guardian email address (for users under 13)
• Display name / nickname
• Date of birth
• Grade level
• School name
• Bio, pronouns, and interests
• Avatar configuration and profile image

Learning & Progress Data

• Course enrollment and lesson completion status
• Quiz and assessment scores
• Experience points (XP) and rank
• Badges, certificates, and achievements earned
• Login streak and activity timestamps

User-Created Content

• AI-generated images, music, and videos
• Text prompts submitted to AI tools
• Posts, comments, and messages
• Notes and project files

Technical & Usage Data

• IP address
• Device type and operating system
• Browser type and version
• Session timestamps and duration
• Pages visited and features used
• Language and timezone preferences

2. Como Usamos as Informações

• Fornecer e personalizar a experiência educacional
• Acompanhar o progresso da aprendizagem e conceder conquistas
• Comunicar com pais/responsáveis sobre a atividade de seus filhos
• Melhorar nossa plataforma e desenvolver novos recursos
• Garantir a segurança e prevenir o uso indevido

3. Privacidade das Crianças (COPPA)

Dream Engine is designed for children and teens ages 8–16. Our privacy program is designed to support the Children's Online Privacy Protection Act (COPPA), and we are working toward independently validated compliance through measures intended to protect children's data:

• Verifiable Parental Consent: For users under the age of 13, we require verifiable parental consent before collecting any personal data. No account for a child under 13 is activated until consent is obtained.
• No Sale or Sharing of Minors' Data: Dream Engine Kids LLC does not sell, rent, trade, or otherwise share personal data collected from minors (users under 18) with any third parties for marketing, advertising, or commercial purposes.
• No Behavioral Advertising: We do not serve behavioral or targeted advertising to any user, including children.
• Measurement on Public Pages: On our public pages for parents and schools we use Google Analytics to see how the site is used, and Google Ads conversion measurement to see which of our ads bring visits, sign-ups and purchases. Both run with ad personalization and Google signals turned off, and no remarketing lists are built. They load only for signed-out visitors and school staff, and once when a payment is confirmed, to count the purchase. They never load for students, in child mode, inside the signed-in app, or on the pages students use to join (Join, Gateway, Chess, Junior Guide). The identifiers they use serve only this measurement, which supports our internal operations; they are not used to contact anyone, build profiles or target ads. Declining in the cookie banner, the opt-outs in Settings and Global Privacy Control turn them off.
• Data Minimization: We collect only the minimum personal information necessary to provide the educational service.
• Parental Access & Control: Parents and guardians can review, modify, or delete their child's personal information at any time through the Parent Dashboard or by contacting us at parents@dreamengine.ai.
• Right to Revoke Consent: Parents may revoke consent at any time, which will result in the deactivation and deletion of the child's account.

For full details, see our COPPA Compliance page and Parental Consent Form.

4. Compartilhamento de Dados

Nós não vendemos informações pessoais. Podemos compartilhar dados com:

• Provedores de serviços que ajudam a operar nossa plataforma (sob rígidos acordos de proteção de dados)
• Autoridades policiais quando legalmente exigido
• De forma agregada e anônima para fins de pesquisa

5. Seus Direitos

Você tem o direito de:

• Acessar seus dados pessoais
• Corrigir informações imprecisas
• Excluir sua conta e os dados associados
• Exportar seus dados em um formato portátil
• Desativar o processamento de certos dados

To exercise your right to data export, deletion, or privacy controls, visit Settings → Compliance in your dashboard. Account deletion is immediate and permanent.

6. Fale Conosco

Implementamos as seguintes medidas técnicas e organizacionais para proteger informações pessoais:

• Criptografia em trânsito: Todos os dados transmitidos entre seu dispositivo e nossos servidores são criptografados usando TLS 1.2 ou superior (HTTPS). Nenhuma conexão não criptografada é aceita.
• Criptografia em repouso: Todos os dados armazenados — incluindo registros de banco de dados, arquivos carregados e backups — são criptografados em repouso usando criptografia AES-256.
• Segurança do banco de dados: As políticas de segurança em nível de linha (RLS) garantem que os usuários só possam acessar seus próprios dados. O acesso administrativo requer autenticação adicional.
• Autenticação: Autenticação segura baseada em token com expiração automática da sessão. As senhas nunca são armazenadas em texto simples.
• Controles de acesso: O controle de acesso baseado em função (RBAC) é aplicado em toda a plataforma. O princípio do menor privilégio é aplicado a todos os componentes do sistema e ao pessoal.
• Armazenamento de arquivos: Todos os arquivos enviados são armazenados em armazenamento seguro na nuvem com criptografia AES-256 em repouso e acesso controlado por meio de URLs assinados com expiração automática.
• Dados de pagamento: As informações de cartão de crédito e pagamento são tratadas exclusivamente pela Stripe, um processador de pagamento certificado PCI DSS Nível 1. O Dream Engine nunca armazena, processa ou tem acesso a números completos de cartão de pagamento.

NO ENTANTO, NENHUM MÉTODO DE TRANSMISSÃO PELA INTERNET OU MÉTODO DE ARMAZENAMENTO ELETRÔNICO É 100% SEGURO. EMBORA NOS ESFORCEMOS PARA USAR MEIOS COMERCIALMENTE ACEITÁVEIS PARA PROTEGER SUAS INFORMAÇÕES PESSOAIS, NÃO PODEMOS GARANTIR SUA SEGURANÇA ABSOLUTA. VOCÊ RECONHECE E ACEITA QUE QUALQUER TRANSMISSÃO DE INFORMAÇÕES PESSOAIS É POR SUA CONTA E RISCO, E NÃO SEREMOS RESPONSÁVEIS POR QUALQUER ACESSO NÃO AUTORIZADO, HACKING, PERDA DE DADOS OU OUTRA VIOLAÇÃO DE SEGURANÇA.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

• Active accounts: Data is retained for the duration of your active account or, for school/organization accounts, the duration of the service contract.
• Contract termination: Upon termination of a school or organization contract, all associated student data will be permanently deleted or de-identified within ninety (90) days.
• Inactive accounts: Accounts with no login activity for twelve (12) consecutive months may be flagged for deletion. We will notify the account holder (or parent/guardian) via email at least thirty (30) days before deletion.
• On-demand deletion: Users, parents, and school administrators may request immediate deletion of their data at any time through the Settings → Compliance section of their dashboard.
• Backups: Backup copies of deleted data are purged within thirty (30) days of primary deletion.
• Legal exceptions: Data may be retained beyond these periods only where required by applicable law or regulation.

8. Third-Party Services

Our platform integrates with the following third-party service providers. The table below itemizes each provider, the specific data elements shared, and the purpose of the integration:

Dream Engine requires all third-party sub-processors to be contractually bound to privacy and security standards equal to or exceeding those outlined in this Privacy Policy. These contractual obligations include, but are not limited to:

• Data minimization — processing only the minimum data necessary for the stated purpose
• Breach notification — notifying Dream Engine within seventy-two (72) hours of any confirmed data breach
• Data deletion — permanently deleting or returning all user data upon termination of the service agreement
• Confidentiality — maintaining strict confidentiality of all personal information processed on Dream Engine's behalf
• Compliance — adhering to all applicable data protection laws and regulations, including COPPA and FERPA where applicable

We encourage you to review the privacy policies of these third-party services. Dream Engine regularly reviews its sub-processors to ensure ongoing compliance with these standards.

8. Contate-nos

You (or your school or organization, as applicable) retain full ownership of all personal data and content you provide to or create on the Dream Engine platform. Dream Engine does not claim ownership of your data.

By using the platform, you grant Dream Engine a limited, non-exclusive, revocable license to process, store, and transmit your data solely for the purpose of providing and improving the service. This license terminates when you delete your data or your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make material changes to this Privacy Policy, we will notify you via email to the address associated with your account and/or through a prominent in-app notification at least thirty (30) days before the changes take effect. Your continued use of the platform after the effective date of the revised policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

For privacy inquiries or to exercise your rights, contact us at: privacy@dreamengine.ai