Politique de Confidentialité

1. Informations que nous collectons

Nous collectons les informations nécessaires pour fournir nos services éducatifs :

Account & Profile Information

• Full name (first and last)
• Email address
• Parent or guardian email address (for users under 13)
• Display name / nickname
• Date of birth
• Grade level
• School name
• Bio, pronouns, and interests
• Avatar configuration and profile image

Learning & Progress Data

• Course enrollment and lesson completion status
• Quiz and assessment scores
• Experience points (XP) and rank
• Badges, certificates, and achievements earned
• Login streak and activity timestamps

User-Created Content

• AI-generated images, music, and videos
• Text prompts submitted to AI tools
• Posts, comments, and messages
• Notes and project files

Technical & Usage Data

• IP address
• Device type and operating system
• Browser type and version
• Session timestamps and duration
• Pages visited and features used
• Language and timezone preferences

2. Comment nous utilisons les informations

• Fournir et personnaliser l'expérience éducative
• Suivre les progrès d'apprentissage et récompenser les réalisations
• Communiquer avec les parents/tuteurs au sujet de l'activité de leur enfant
• Améliorer notre plateforme et développer de nouvelles fonctionnalités
• Assurer la sécurité et prévenir les utilisations abusives

3. Confidentialité des enfants (COPPA)

Dream Engine is designed for children and teens ages 8–16. Our privacy program is designed to support the Children's Online Privacy Protection Act (COPPA), and we are working toward independently validated compliance through measures intended to protect children's data:

• Verifiable Parental Consent: For users under the age of 13, we require verifiable parental consent before collecting any personal data. No account for a child under 13 is activated until consent is obtained.
• No Sale or Sharing of Minors' Data: Dream Engine Kids LLC does not sell, rent, trade, or otherwise share personal data collected from minors (users under 18) with any third parties for marketing, advertising, or commercial purposes.
• No Behavioral Advertising: We do not serve behavioral or targeted advertising to any user, including children.
• Measurement on Public Pages: On our public pages for parents and schools we use Google Analytics to see how the site is used, and Google Ads conversion measurement to see which of our ads bring visits, sign-ups and purchases. Both run with ad personalization and Google signals turned off, and no remarketing lists are built. They load only for signed-out visitors and school staff, and once when a payment is confirmed, to count the purchase. They never load for students, in child mode, inside the signed-in app, or on the pages students use to join (Join, Gateway, Chess, Junior Guide). The identifiers they use serve only this measurement, which supports our internal operations; they are not used to contact anyone, build profiles or target ads. Declining in the cookie banner, the opt-outs in Settings and Global Privacy Control turn them off.
• Data Minimization: We collect only the minimum personal information necessary to provide the educational service.
• Parental Access & Control: Parents and guardians can review, modify, or delete their child's personal information at any time through the Parent Dashboard or by contacting us at parents@dreamengine.ai.
• Right to Revoke Consent: Parents may revoke consent at any time, which will result in the deactivation and deletion of the child's account.

For full details, see our COPPA Compliance page and Parental Consent Form.

4. Partage de données

Nous ne vendons pas d'informations personnelles. Nous pouvons partager des données avec :

• Les fournisseurs de services qui aident à exploiter notre plateforme (en vertu d'accords stricts de protection des données)
• Les forces de l'ordre lorsque la loi l'exige
• Sous forme agrégée et anonymisée à des fins de recherche

5. Vos droits

Tu as le droit de :

• Accéder à tes données personnelles
• Corriger les informations inexactes
• Supprimer ton compte et les données associées
• Exporter tes données dans un format portable
• Refuser certains traitements de données

To exercise your right to data export, deletion, or privacy controls, visit Settings → Compliance in your dashboard. Account deletion is immediate and permanent.

6. Contacte-nous

Nous mettons en œuvre les mesures techniques et organisationnelles suivantes pour protéger les informations personnelles :

• Chiffrement en transit : Toutes les données transmises entre votre appareil et nos serveurs sont chiffrées à l'aide de TLS 1.2 ou supérieur (HTTPS). Aucune connexion non chiffrée n'est acceptée.
• Chiffrement au repos : Toutes les données stockées, y compris les enregistrements de base de données, les fichiers téléchargés et les sauvegardes, sont chiffrées au repos à l'aide du chiffrement AES-256.
• Sécurité de la base de données : Les politiques de sécurité au niveau des lignes (RLS) garantissent que les utilisateurs ne peuvent accéder qu'à leurs propres données. L'accès administratif nécessite une authentification supplémentaire.
• Authentification : Authentification sécurisée basée sur un token avec expiration automatique de la session. Les mots de passe ne sont jamais stockés en clair.
• Contrôles d'accès : Le contrôle d'accès basé sur les rôles (RBAC) est appliqué sur toute la plateforme. Le principe du moindre privilège est appliqué à tous les composants du système et au personnel.
• Stockage de fichiers : Tous les fichiers téléchargés sont stockés dans un stockage cloud sécurisé avec un cryptage AES-256 au repos et un accès contrôlé via des URL signées avec expiration automatique.
• Données de paiement : Les informations de carte de crédit et de paiement sont traitées exclusivement par Stripe, un processeur de paiement certifié PCI DSS niveau 1. Dream Engine ne stocke, ne traite ni n'a accès aux numéros complets de carte de paiement.

CEPENDANT, AUCUNE MÉTHODE DE TRANSMISSION SUR INTERNET NI AUCUNE MÉTHODE DE STOCKAGE ÉLECTRONIQUE N'EST SÉCURISÉE À 100 %. BIEN QUE NOUS NOUS EFFORCIONS D'UTILISER DES MOYENS COMMERCIALEMENT ACCEPTABLES POUR PROTÉGER VOS INFORMATIONS PERSONNELLES, NOUS NE POUVONS PAS GARANTIR LEUR SÉCURITÉ ABSOLUE. VOUS RECONNAISSEZ ET ACCEPTEZ QUE TOUTE TRANSMISSION D'INFORMATIONS PERSONNELLES SE FAIT À VOS PROPRES RISQUES, ET NOUS NE SERONS PAS RESPONSABLES DE TOUT ACCÈS NON AUTORISÉ, PIRATAGE, PERTE DE DONNÉES OU AUTRE VIOLATION DE SÉCURITÉ.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

• Active accounts: Data is retained for the duration of your active account or, for school/organization accounts, the duration of the service contract.
• Contract termination: Upon termination of a school or organization contract, all associated student data will be permanently deleted or de-identified within ninety (90) days.
• Inactive accounts: Accounts with no login activity for twelve (12) consecutive months may be flagged for deletion. We will notify the account holder (or parent/guardian) via email at least thirty (30) days before deletion.
• On-demand deletion: Users, parents, and school administrators may request immediate deletion of their data at any time through the Settings → Compliance section of their dashboard.
• Backups: Backup copies of deleted data are purged within thirty (30) days of primary deletion.
• Legal exceptions: Data may be retained beyond these periods only where required by applicable law or regulation.

8. Third-Party Services

Our platform integrates with the following third-party service providers. The table below itemizes each provider, the specific data elements shared, and the purpose of the integration:

Dream Engine requires all third-party sub-processors to be contractually bound to privacy and security standards equal to or exceeding those outlined in this Privacy Policy. These contractual obligations include, but are not limited to:

• Data minimization — processing only the minimum data necessary for the stated purpose
• Breach notification — notifying Dream Engine within seventy-two (72) hours of any confirmed data breach
• Data deletion — permanently deleting or returning all user data upon termination of the service agreement
• Confidentiality — maintaining strict confidentiality of all personal information processed on Dream Engine's behalf
• Compliance — adhering to all applicable data protection laws and regulations, including COPPA and FERPA where applicable

We encourage you to review the privacy policies of these third-party services. Dream Engine regularly reviews its sub-processors to ensure ongoing compliance with these standards.

8. Contactez-nous

You (or your school or organization, as applicable) retain full ownership of all personal data and content you provide to or create on the Dream Engine platform. Dream Engine does not claim ownership of your data.

By using the platform, you grant Dream Engine a limited, non-exclusive, revocable license to process, store, and transmit your data solely for the purpose of providing and improving the service. This license terminates when you delete your data or your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If we make material changes to this Privacy Policy, we will notify you via email to the address associated with your account and/or through a prominent in-app notification at least thirty (30) days before the changes take effect. Your continued use of the platform after the effective date of the revised policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

For privacy inquiries or to exercise your rights, contact us at: privacy@dreamengine.ai